If this issue started after the Windows 10 April Update versionwe highly encourage you to post this issue and your experience on the Feedback Hub to increase visibility and awareness.įeedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. On the search bar, type Troubleshootingand click on Troubleshooting from the results.Ĭlick Hardware and Sound. This tool can help diagnose and fix hardware issues.
To isolate the cause of this problem, we suggest that you run the hardware troubleshooter. A configuration error can also cause this issue. If the issue persists while using the latest driver, try using an older one. Learn how to collaborate with Office You might be experiencing this issue because the current keyboard driver is not playing nice with the new Windows update.Īs such, we recommend that you check Dell's website for the latest keyboard driver for your laptop. Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
